Twenty CRMDevelopment & Consulting
Twenty is an open-source CRM built for revenue teams that want a modern workspace without giving up control of their data.
The platform works for teams from early-stage startups through enterprise, whether self-hosted or in the cloud. Brights handles the implementation and the custom development that follows, shaping the platform around how your business runs.
Let’s make Twenty work exactly like you do
120+ specialists
across the stack
5.0
on Clutch
89%
client retention
30+
countries served
Twenty CRM services we offer.
Consulting & strategy
Free CRM consultation call
CRM discovery and workflow audit
CRM strategy and phased roadmap
Feasibility study: TCO and migration risk
Data model architecture review
Compliance & data-residency advisory
Build vs. self-host vs. Cloud advisory
Implementation & setup
Twenty CRM installation and setup
Infrastructure provisioning and tuning
Custom data modeling and object design
Pipeline and workflow configuration
Role-based access and permissions setup
Role-based dashboard and reporting setup
Go-live support and hypercare coverage
Data migration
Salesforce to Twenty migration
HubSpot to Twenty migration
Zoho to Twenty migration
Pipedrive to Twenty migration
Spreadsheet and legacy DB migration
Data cleansing and deduplication
Field mapping and relationship preservation
Migration validation and rollback planning
Phased and parallel-run migration support
Customization & custom development
Custom objects and industry-specific fields
Custom module design and development
UI/UX optimization for user adoption
Custom reporting and analytics dashboards
Custom workflows and automation logic
Custom views: Kanban, table, and board
Multi-team workspace architecture
Codebase extensions via React, TypeScript and GraphQL
Integrations
Email and calendar sync (Gmail, Outlook, Google Workspace)
Communication tools (Slack, Microsoft Teams, WhatsApp)
Accounting integrations (QuickBooks, Xero)
Marketing automation (Mailchimp, HubSpot Marketing, Klaviyo)
ERP integrations (NetSuite, SAP, custom ERPs)
Data warehouse sync (BigQuery, Snowflake)
iPaaS connectors (Zapier, Make, n8n, Windmill)
Custom GraphQL and REST API integrations
Webhook setup for real-time triggers
Bidirectional sync architecture
AI & automation
MCP server setup for LLM connectivity
AI lead scoring and enrichment
Automated conversation summarization
AI-driven workflow and follow-up design
Custom AI agent integrations (ChatGPT, Claude, internal LLMs)
GitHub Actions and Zapier automation
Prompt engineering for CRM use cases
Managed services & hosting
Managed Twenty hosting (multi-cloud)
Bring Your Own VM (BYOVM) support
Automated backups and disaster recovery
SSL, domain, and DNS management
24/7 monitoring and incident alerting
Version upgrades and patch management
Security hardening and firewall configuration
Encrypted private networking setup
Ongoing support & optimization
SLA-backed support plans (1 to 4 business days)
Dedicated customer success manager
Continuous workflow refinement
Quarterly health checks and CRM reviews
Performance tuning for DB and dashboards
Bug fixes and troubleshooting retainer
Roadmap alignment with Twenty releases
Cost optimization audits
Training & enablement
Role-based user training (sales, ops, leadership)
Admin training for in-house CRM owners
Developer training for codebase extension
Custom documentation for client setups
CRM onboarding workshops
Train-the-trainer for team self-sufficiency
Recorded video walkthroughs per instance
Migration, setup, and go-live — we’ve got it covered.
Industry-specific services we offer.
Technology & SaaS
Multi-pipeline and PLG-ready configuration built for SaaS sales and growth teams.
Finance & advisory
Audit trails and compliance-first data handling configured for regulated industries.
Education
Student, parent, and donor data models designed for educational institutions.
Healthcare
HIPAA-compliant data models structured for patient, provider, and care-team relationships.
Manufacturing
Account and distributor architecture configured for multi-channel manufacturing sales.
Retail & e-commerce
Order sync and lifecycle tracking structured for retail and e-commerce customer data.
Real estate
Listing, contact, and transaction workflows designed for the full real estate lifecycle.
Legal
Matter, client, and billable-time tracking built for legal teams and boutique firms.
FAQs about Twenty CRM and our services.
Twenty is open-source, so there are no per-seat licensing fees and no vendor lock-in. You own your customer data, self-host if you need to, and customize the platform without waiting on a vendor roadmap. For growing teams, that usually means 60–80% lower total cost than Salesforce while keeping enterprise-grade capabilities like SSO, granular permissions, and full audit trails.
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